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Benefits of paying your TDS bill electronically

TDS Online Bill Pay is the fast, free, and easy way to view and pay your bill. Let’s face it; paying bills online has become the norm.

Here are some advantages to paying online:

  • Schedule automatic bill payments so when you can go on vacation, there’s no worry about when the bills are due.
  • Pay your bills from anywhere in the world.
  • View past bills without having to keep old files of account statements.
  • Save on stamps and trips to the post office.

When looking at online payment options, TDS recommends customers use a banking account (like a checking or savings account) to pay their bill.  Checking and saving accounts do no expire like a credit card, which means you won’t have to spend time adding a new card to your account when it does expire.

Also, with the amount of credit card fraud these days it’s not uncommon for credit cards to be cancelled and reissued.  You’ll avoid all that if you set up online bill pay to withdraw from a checking or savings account.

To access TDS Online Bill Pay, visit hellotds.com and look at the top of hte page for “My Account/Login” then select Online Bill Pay. You’ll need your TDS Online Account user name and password to log in. That’s the same combination you use to log in to your TDSemail or watch TVEverywhere. If you don’t have an Online Account set up, no worries. You can sign up at https://hellotds.com/information/online-bill-pay-change.html.

Viewing Your Bill Online it’s easy to do:

1. Log in to Online Bill Pay (hellotds.com > My Account/Login > Online Bill Pay)
2. You’ll be on the Online Bill Pay home screen or Dashboard, which shows your billing address and balance summary
3. For more detailed information including messages and account activity, click View Bill
4. On that page, click the View PDF button to see a graphic representation of your bill

Pay On Time, Every Time: Set Up AutoPay in 5 easy steps:

1. Log in to Online Bill Pay (hellotds.com > My Account/Login > Online Bill Pay)
2. From the Online Bill Pay home screen, choose Pay Bill at the top
3. Under the AutoPay Settings header, select Enroll
4. Enter your payment method and payment information on the pop-up screen
5. Click the Enroll button

AutoPay does take one billing cycle to go into effect. So if you have a current payment due, please pay it using the one-time payment option!

Save a Tree: Sign Up for Paperless Bills here’s how:

1. Log in to Online Bill Pay (hellotds.com > My Account/Login > Online Bill Pay)
2. You’ll be on the Online Bill Pay home screen or Dashboard, look for the Billing Preferences section
3. Click the Enroll Now Link
4. The Edit Hardcopy Statement Option pop-up screen appears. Check the box “Enrolled in Paperless Statement”
5. Then click Continue

We hope you enjoy the convenience of paying your TDS bill online. At TDS, we think you’ll find online bill pay a welcome solution to paying your bills each month.

Please note that effective July 25, TDS will no longer accept American Express as a payment option when paying online or paying over the phone. American Express will only be accepted for payment at TDS retail locations. The reason is that American Express charges higher merchant transaction fees than their more commonly accepted counterparts.

 



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