Five reasons small businesses use VoIP phone systems

Landlines are becoming a thing of the past as VoIP is quickly becoming the new standard of phone communication.

Infonetics Research forecasted that the VoIP and unified communications market will be worth more than $88 billion by 2018 and grow more than 15 percent in the next few years?

Additionally, their report states that the global residential and business VoIP services market grew eight percent in 2013 from 2012, to $68 billion.

One thing’s for certain: as VoIP systems continue to become more affordable and customizable, businesses large and small are making the shift from older, more traditional phone services to VoIP systems.

What is VoIP?

VoIP (Voice over Internet Protocol) is simply a communication method that allows you to make phone calls using the internet.

Why businesses are making the switch
To be honest, it’s easy to see why businesses are making the switch to VoIP. VoIP systems offer a wider range of features than older systems. Here we will cover five of the main reasons folks are jumping on the VoIP train.

1. VoIP phone services enables work-from-home solutions
It allow employees to transform their computer or tablet into their desk phone with high-definition capabilities and video calling along with instant messaging and desktop share.

2. Simple, all-inclusive pricing
The monthly cost includes Internet connection, data network, phone and other charges plus upgrades, installation and training, maintenance, equipment.  You’ll know what you’ll be paying on a monthly basis.

3. Easier management and administration
Forget about calling the phone company each time you need to make a change to your phone system. VoIP systems are built so you can easily manage them in-house with just a few clicks.

4. Flexibility and mobility
You and your employees will have the capability to answer calls in the office, while on the go and even while working remotely.

5. Scalability
If you have multiple offices or remote workers, your VoIP system can easily accommodate them. As your business grows and scales in size, this phone system will make it easier for you to add more users as needed without having to update or replace hardware.

As you can see, there are a lot of great advantages to using VoIP phone systems. Should you consider making the switch, it will be well worth your business investment.

Written by Kim George

Kim George is the founder of Small Business Sense a blog sharing tips and resources for small business owners and entrepreneurs. A small business owner and lover of “tech stuff”, Kim enjoys reading and catching up with the latest trends in small business and technology. You can find out more about her and get tips for your small biz at

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