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Author Archive | Mark Schaaf

Onboarding and Retention

The first 90 days in the life of a new hire need to be treated as mission critical by employers. The new hire’s first impression of their boss, their colleagues, the work space and their job responsibilities immediately shape how… (Continue Reading)


Hiring and retaining great employees

Hiring is potentially the single most important business process any organization deals with on a regular basis. The strength of the individuals that define a workforce determines the success of any business. So it makes sense to regularly evaluate your… (Continue Reading)


Business Phone Basics

Email. Chat. Social media. Video conferencing. The Information Age has given us so many innovative and exciting ways to communicate that many of us overlook one of the greatest tools out there: the phone. The humble phone remains one of… (Continue Reading)